About us

We’re redefining
healthcare norms.

Zaki, derived from Arabic, signifies intelligence, clarity, and virtue. These values are at the core of our business model and guide every aspect of our operations.

Our mission

Our mission is to bring meaning from
healthcare data, so every American can make decisions about using healthcare appropriately through gaining transparency, direction and value!

Our vision

To enable every company, regardless
of size, to engage their members and the stakeholders serving them, so
they can better understand and navigate the healthcare system to
access quality care at a lower cost.

Meet our visionary founders

Leading the charge towards a unified 
healthcare experience

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Ramesh Kumar

CEO and Co-founder

Ramesh Kumar is the driving force behind ZPH. With a rich background in healthcare management and a passion for improving client outcomes, Ramesh leads ZPH with a vision to revolutionize the member experience. Under his leadership, ZPH is committed to addressing the core issues of healthcare costs and quality while ensuring seamless service integration.

Ramesh's strategic insight and unwavering dedication have been pivotal in steering ZPH towards success.

Bijay Ghimire

CTO and Co-founder

Bijay is delivering innovative healthcare solutions through data-driven cost containment and advanced analytics, leveraging cutting-edge technology and AI-based solutions for diverse clients, including HealthPlans, TPAs, StopLoss carriers, brokers, and employers.

Since 2002, Bijay has been immersed in the complexities and intricacies of the US healthcare system, consistently bringing simple and effective solutions for better population health management and patient engagement.

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Our Team

Our team, rich in experience, is dedicated to transforming healthcare.
Meet the people making it happen.

Jaclyn

Jaclyn Mains

Chief Revenue Officer

Jaclyn Mains serves as Chief Revenue Officer at zakipoint Health, where she brings together clinical experience, operational insight, and strategic leadership to help self-funded employers, TPAs, payors, and brokers deliver smarter, more transparent healthcare.

With a background as a Registered Nurse and years in healthcare technology, Jaclyn has a proven track record of building strong partnerships, driving client success, and leading teams to develop solutions that improve member engagement and decision-making. She is passionate about connecting complex data and innovative tools to create clear, actionable results for clients and their members alike.

Jaclyn believes that better information leads to better choices and is dedicated to helping organizations navigate healthcare with greater confidence and impact.

Jyoti

Jyoti Poudyal

Director of Data and Operations

Jyoti brings about 13 years of experience in the IT industry, with more than 7 years in the U.S. healthcare industry specializing in data to her role as Director of Delivery at zakipoint Health Passionate about optimizing healthcare data operations and delivering impactful solutions, she specializes in leading cross-functional teams and managing the end-to-end delivery of projects. With a focus on driving results and fostering collaboration, Jyoti is a key leader within our team.

Outside of her professional life, Jyoti enjoys exploring new cuisines and gardening. Her commitment to continuous learning and excellence drives her approach to tackling every challenge.

Basanta

Basanta Gurung

Vice President of Product

Basanta Gurung is the Vice President of Products at zakipoint Health, where he leads with a bold vision for transforming healthcare navigation through innovation, data, and design thinking. With a deep passion for empowering individuals to better understand and manage their healthcare benefits, Basanta is focused on creating intelligent, user-centric solutions that simplify the complexities of the healthcare system.

At the forefront of leveraging AI, advanced analytics, and cutting-edge technologies, Basanta drives product strategies that bring cost transparency to patients and actionable insights to self-funded employers, ultimately reducing risk and improving health outcomes across the ecosystem.

Outside of work, Basanta enjoys traveling and exploring cultures through fusion cooking, blending diverse culinary traditions into creative new dishes. He’s currently learning how to sail, always embracing new challenges with curiosity and a spirit of discovery.

Dipali

Dipali Dey

Senior Marketing Manager

Dipali brings 10+ years of experience in marketing to their role as Senior Marketing Manager at zakipoint Health. Passionate about storytelling and engagement, Dipali specializes in content creation, event planning, and designing nurturing strategies for MQLs. With a focus on delivering value at every touchpoint, she is vital in elevating zakipoint Health’s brand presence through collaborative and creative digital efforts.

Outside work, Dipali enjoys traveling, reading, online gaming, and spending time with her family. She’s also passionate about personal growth and continuous learning. With a foundation built on determination and loyalty, she brings a growth-oriented mindset to everything she does.

Ally

Ally Sullivan

Product Manager

Ally brings 6 years of experience in healthcare data analytics to their role as Senior Product Owner at zakipoint Health. Passionate about providing transparency in healthcare, they specialize in enhancing current products, and building new products from the ground up. With a focus on delivering results, Ally is an integral part of our team.

Outside of work, Ally enjoys running, biking, and trekking. Their dedication to accessibility to care drives their approach to every challenge they face

Mrigendra

Mrigendra Chaudhary

Big Data Analyst

Mrigendra Chaudhary is a Data Analyst with over 7 years of experience in the US healthcare business. He specializes in building data pipelines, conducting R&D on various big data technologies, performing proof of concepts (POC), and architecting data processing pipelines. Additionally, He writes technical specifications for projects and features, and provides technical support to teams. His expertise includes Elasticsearch, MySQL, PostgreSQL, and PySpark, which he leverages to enhance data processing capabilities and support team operations. Mrigendra holds a Bachelor's degree in Computer Engineering from Kathmandu University, Nepal.

Outside of work, he enjoys traveling to new places, hiking, and spending time with friends and family.

Suman
Manish
Satish

Suman Kr. Rana

Engineering Manager | zAnalytics 

Manish Hada

Senior Principal Engineer - QA

Satish Manandhar

Infrastructure Manager 

Suman Kr. Rana brings 10 years of experience in the software industry to his role as Engineering Manager at zakipoint Health. He leads the zAnalytics Product Team and specializes in full-stack web development, with expertise in Java and JavaScript frameworks.
Passionate about problem-solving and continuous learning, Suman stays attuned to technological advancements and their real-world impact, guiding his approach to both product development and team leadership.
Outside of work, he enjoys hiking, trekking, futsal, swimming, and reading. His drive to learn and grow fuels his commitment to delivering meaningful value in everything he does.

Manish Hada brings over 12 years of experience in the software engineering field to his role as Senior Principal Engineer - QA at zakipoint Health. Passionate about quality assurance and process optimization, he specializes in test strategy development, defect management, and ensuring seamless product releases. With a focus on fostering collaboration and delivering high-quality results, Manish is an integral part of the team.

Outside of work, Manish enjoys hiking, trekking, playing the guitar, and learning new skills. His dedication to continuous improvement and a solution-driven mindset drives his approach to every challenge he faces.

Satish Manandhar brings over 6 years of experience in IT infrastructure and systems management to their role as Infrastructure Manager at zakipoint Health. Passionate about building secure, scalable, and high-performing environments, they specialize in network architecture, server management, cloud infrastructure, and IT operations.

With a strong focus on reliability, efficiency, and proactive problem-solving, Satish plays a key role in ensuring the stability and resilience of our technology foundation. Their leadership in infrastructure strategy and implementation supports seamless business operations and future growth.

Outside of work, Satish enjoys hiking, reading books and exploring new technologies. Their commitment to continuous improvement and operational excellence drives their approach to every challenge they face.

Saroj
Dristi

Saroj Khadka

Senior Security and DevOps Engineer

Dristi Shrestha

Digital Marketing Analyst

Saroj Khadka brings over 5 years of experience in the cybersecurity and healthcare industries to their role as Senior Security and DevOps Engineer at zakipoint Health. Passionate about offensive security, red teaming, vulnerability research, and automating manual workflows, they specialize in securing cloud infrastructure, hardening CI/CD pipelines, infrastructure automation, and integrating security into DevOps workflows. With a focus on proactive risk management, optimizing deployment processes, and continuous learning, Saroj Khadka is an integral part of our team.

Outside work, Saroj Khadka enjoys going on treks, boxing, cycling, and participating in Capture the Flag (CTF) competitions. They often dive deep into technical rabbit holes to understand emerging threats. Their dedication to continuous learning and proactive problem-solving drives their approach to every challenge they face.

Dristi brings over 7 years of experience in graphic design and digital marketing to her role as a Digital Marketing Analyst at zakipoint Health. Passionate about creating visually engaging content, she focuses on design and HubSpot processes, including list building, report creation, and workflow automation. Dristi contributes to delivering value at every touchpoint and strengthening zakipoint Health’s digital presence through cohesive, creative campaigns.

Outside of work, Dristi enjoys reading, watching sitcoms, caring for her plants and cooking. She values hard work and takes great responsibility in her role. Her dedication to continuous learning and consistently giving her best defines how she approaches every challenge.

Our Core Values

Updated Core Values

It’s time to deliver the member experience of the future

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